Frequently Asked Questions

• Why choose this product?

  True privacy, by design: While many tools rely on cloud uploads, our product works entirely offline on your device—so your data never leaves your control.

  Professional-quality results: We continuously refine our technology to deliver powerful image processing capabilities that rival leading commercial tools.

  In short, you get both privacy and performance—without compromise.

• Is everything really free?

  Absolutely. Every feature is 100% free—no sign-ups, no trials, no hidden limits, and no subscriptions. Just open the tool and start using it, with full access from day one.

• How is my privacy protected?

  Your privacy isn’t just respected—it’s built into the product. All processing happens directly on your device, which means your images are never uploaded or stored on any server.

  With your permission, we may collect minimal, non-identifiable data (such as error reports or language settings) to improve performance. Your files and personal content always stay completely private.

• What if I run into a problem?

  We’re here to help. If you encounter any issues, simply reach out to us via email [email protected]. To help us resolve it faster, please describe what happened as clearly as possible—and if you can, include the image involved.

  Your feedback plays a key role in making the product better. Together, we can build a tool that benefits everyone.

• Why is the product running slowly on my device?

  The performance of the product largely depends on the capabilities of your device.

  1. Image processing is a computationally intensive task. Running it inside a browser is like asking Jordan to play basketball with his hands tied — your device simply cannot perform at its full potential.
  2. Certain features, such as AI-powered background removal, require downloading relatively large model files. If your internet connection is slow, this may affect your experience. We recommend trying again on a different device or network.
  3. Other websites appear faster because they upload your images to their servers, where the processing is handled by far more powerful hardware. The speed comes at a cost — your privacy.
  4. We are planning to release a fully local version that can take full advantage of your device’s performance. If you’re interested or have any questions, feel free to reach out to us.

  If the issue persists or the product remains in a running state for an extended period, please contact us via email ([email protected]) for further assistance.